FAQ
❓ Frequently Asked Questions
Are your products all-natural?
Yes! All Kloud Rivers products are handcrafted with natural, plant-based ingredients. We use organic and ethically sourced herbs, oils, and minerals whenever possible. No synthetic additives or harsh chemicals—just pure wellness.
Do you offer custom blends or gift sets?
Absolutely! We offer personalized tea blends, sea moss flavors, and curated wellness gift sets. Email us at info@kloudrivers.com to place a custom order.
Can I use your products if I’m on medication?
Always consult your healthcare provider before starting new supplements or herbal products—especially if you’re pregnant, nursing, or taking medications. Do not stop your prescribed medications without medical advice.
What are diffuser bracelets and how do I use them?
Our diffuser bracelets are made with natural lava stones that absorb essential oils. Apply 1–2 drops of your favorite oil to the beads and enjoy long-lasting aromatherapy wherever you go.
How do I store sea moss gel?
Refrigerate your sea moss gel upon arrival. It lasts 3–4 weeks in the fridge or up to 3 months in the freezer (great in ice cube trays for smoothies!).
What if I have allergies?
Please read all product ingredient lists carefully before use. If you have allergies or sensitivities, consult your doctor and do a patch test first. Safety first!
Do you ship nationwide?
Yes! We currently ship across the U.S. and may offer local pickup or delivery in select areas—check our Instagram or contact us to confirm.
Are your candles clean and non-toxic?
Yes. Our candles are made from natural soy or coconut wax with phthalate-free scents and lead-free wicks. Always burn candles safely and never leave them unattended.
How can I contact you?
For questions, orders, or wholesale inquiries, reach out via:
📧 info@kloudrivers.com
📱 Instagram / Facebook: @kloudrivers
⚠️ Disclaimer
Kloud Rivers products are not intended to diagnose, treat, or cure any disease. We are not licensed medical professionals. Information shared is for educational purposes only. Please consult your healthcare provider before using herbal products. Do not stop any medications without professional advice. Always read ingredient labels to avoid allergens.